CSR at Marketpay
Working toward responsible payments
At MarketPay, CSR is at the heart of our strategy. We are committed to creating value for our employees, customers, partners, and society, while reducing our impact on the planet. Our actions are built around four pillars: social, environmental, ethical, and responsible procurement.
Social impact
Caring for our employees
and supporting the community in which we operate.
Actions already taken
Quality of life at work
- Remote policy to promote work-life balance for employees.
- Implementation of a week dedicated to well-being (sports, nutrition, wellness, health...).
- Platform dedicated to employee mental health.
- Happy at work certifications.
Diversity and inclusion
- Signing of the diversity charter.
- Support for community causes.
- Gender equality index.
Our future ambition
Strengthen inclusion and equal opportunities.
Develop new initiatives to improve quality of life at work for our employees.
Environment
We ensure that every aspect of our business has a positive impact on the planet by promoting sustainable and responsible practices
Payment Terminals:
Responsible Design and Delivery
- Payment terminals designed with sustainable and recyclable materials.
- Optimization of logistics networks to limit the environmental impact of transportation.
- Carbon offset partnership with Recommerce, a company dedicated to terminal recycling.
- Develop even more environmentally friendly terminal delivery solutions.
- Develop new partnerships with suppliers committed to sustainable development.
Software Solutions: Energy Efficiency
- Development of software optimized to consume less energy.
- Continue to improve the energy efficiency of our solutions.
- Regularly measure the environmental performance of our applications.
IT Infrastructure: More Responsible Transactions
- Use of high-performance, energy-efficient servers and data centers.
- Hosting with cloud partners committed to the ecological transition.
- Monitoring the environmental efficiency of payment transactions.
- Continue to reduce the energy consumed by each transaction.
- Invest in even more sustainable and renewable IT infrastructure.
Ethics
Ensure transparent governance and responsible business practices
Actions already taken
Adoption of a code of ethical conduct and membership in the Global Compact.
Anti-corruption policies and legal compliance.
Regular internal audits.
Whistleblowing mechanism.
Our future ambition
Strengthen ethical practices across all activities.
Develop regular training programs for all employees.
Responsible Procurement
Select suppliers that meet social and environmental criteria
Actions already taken
Incorporating CSR criteria into tenders.
Collaborating with committed partners.
Monitoring and evaluating suppliers according to responsible standards.
Our future ambition
Gradually increasing the percentage of responsible suppliers
Developing partnerships with local and sustainable businesses
MarketPay’s Commitment
Joining the Global Compact and Initial Progress on the SDGs
In 2024, the MarketPay Group joined the United Nations Global Compact and published its first Communication on Progress (CoP) report in 2025. The table below outlines the group’s key progress toward the Sustainable Development Goals (SDGs).
Gender Equality
The company has a policy committed to gender equality, with women holding 25% of leadership positions.
Decent Work and Economic Growth
The company implements policies to ensure a healthy work environment, including a risk assessment process and regular audits. The Group has a workplace accident rate of 1.7.
Industry, Innovation, and
Infrastructure ️
The company aims to reduce electricity and water consumption at its IT facilities to minimize their environmental impact.
Responsible Consumption and Production
The Responsible Procurement Charter was signed on September 1, 2025. The group uses a questionnaire to assess the CSR maturity of its suppliers. It also recycles its IT and electronic equipment.
Combating Climate Change
The consolidated carbon footprint for 2024 is 12,661 tCO₂e. Measures are underway to reduce emissions, including through the optimization of IT infrastructure and the purchase of carbon credits.
Peace, Justice, and Strong
Institutions ️
An anti-corruption compliance program has been approved at the highest level of the company. It is applied to its operations and value chain. No incidents of corruption were reported during the reporting period.
Partnerships for the Goals
Market Pay has joined the United Nations Global Compact and has been conducting an annual EcoVadis assessment since 2022, with its score improving to 72/100 in 2025.
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