MAIN FEATURES OF THE MERCHANT PORTAL
A 360° view on your payment solutions

Track and analyze accepted payments in real time with Market Pay solutions
With the Merchant Portal, you get a 360° view of the payment solutions used in your physical or online store. Just like any other step in the customer's shopping experience, payment is the focus of your attention.
The Merchant Portal is a web application provided with all our other products that allows you to monitor, manage and analyze the payments accepted via Market Pay solutions from their acceptance in store or online to their remittance to your bank account.
A 360° view on your payment solutions
A tool for your sales performance
Track all your PayWish®, Pay Online, Pay On Site and Pay by Bank transactions in a single tool. Support your omnichannel strategy by monitoring all your transactions regardless of their acceptance channel.
Monitor the daily payment of transactions to your bank account and ensure that all transactions have been paid to you through automatic reconciliation.
Make your payment data speak for itself with an extensive dashboard of KPIs and analysis tools. Find out who your customers are and how you can improve the business performance of your stores by leveraging data.
The Merchant Portal features have been designed to meet the needs of all the professions in your organization: accountant, treasurer, analyst or even salesperson, customer advisor or sales outlet manager.
The Merchant Portal transparently communicates the costs associated with accepting and paying transactions so you can stay on top of these costs. You can also find your invoices and other accounting documents in the interface to facilitate your management.
Create your employees' user accounts in Merchant Portal on your own and get up to speed quickly thanks to an interactive user guide, a video training course and 24/7 access to a live chat.
Make your payments a performance lever for your point of sale
It is often difficult to reconcile the amount of transactions accepted at a point of sale with the amount paid into your account after the fact. The volume of data to be processed, the lack of transparency on the commissions applied or the cases of error to be interpreted are all sources of confusion that can complicate the task of the accounting team.
The Merchant Portal simplifies this step by reconciling the transactions itself. Potential discrepancies are identified for easy resolution and commissions are displayed and explained to avoid confusion.
As payment solutions multiply, omnichannel retailers are struggling to deliver a frictionless experience to their customers. At a time when customers no longer understand that their e-commerce and in-store journeys are segmented, it is necessary to offer them a seamless experience.
This is what the Merchant Portal makes possible by allowing the refund of a transaction initially made online or in-store from the same tool.
As payment providers multiply, you are often forced to work with multiple applications to gather all your transaction data. Merchant Portal solves this problem by allowing you to view all your transactions and payments across all channels in one application.
Market Pay's omnichannel solution supported by Merchant Portal provides a quality payment experience for your customers while saving time for accountants and treasurers on a daily basis.
Each step of your customer's journey, as well as their payment, results in a lot of data which, when not exploited, is a real waste for the company. Analyzing payment data can, for example, give you a more detailed picture of your customer base by finding out in which countries your customers' cards were issued or whether they use business or regular cards. Upstream, the data can also allow you to identify a faulty Eftpos terminals as soon as possible and avoid closing a cash register line during a peak in activity.
The Merchant Portal collects and makes the data speak for you.
It is often difficult to reconcile the amount of transactions accepted at a point of sale with the amount paid into your account after the fact. The volume of data to be processed, the lack of transparency on the commissions applied or the cases of error to be interpreted are all sources of confusion that can complicate the task of the accounting team.
The Merchant Portal simplifies this step by reconciling the transactions itself. Potential discrepancies are identified for easy resolution and commissions are displayed and explained to avoid confusion.
Learn more about Market Pay products or contact our sales team for more information. Want to meet with us in person and learn how we can help you improve your customers' payment experience? Let's meet!